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Behind the Thread

ARZ Collection is built on the belief that art deserves its space, women deserve empowerment, and creativity knows no age. We bring you beautifully handcrafted, sustainable pieces that celebrate the timeless beauty of crochet and macramé.

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FAQS

How can I track my order?

Once shipped, you’ll receive a tracking link via email or SMS.

How long does shipping take?

Orders are typically processed within 6 – 8 days. Delivery time may vary by location, but you can expect your order within 7–10 business days.

Do you offer custom or personalized bags?

Currently, we offer limited customization. Please reach out to us on Instagram or email for special requests.

What’s your return or exchange policy?

Since our products are handmade, we accept returns only for defective or damaged items. Please contact us within 3 days of delivery.